Customer's Comments

・Operating procedures and support were fine.

・Clean room.

Singapore
Name: K
Number of people: 6
Length of stay: 15 days

Thank you very much for staying at the apartment
and answering our questionnaire.

We will improve the room and the service
for the customers' satisfaction.

We are looking forward to seeing you again.

The room was comfortable.

Japan,
Name: T
Number of people: 2
Length of stay: 1 week

Thank you for staying at La Jolla Kobe Nakayamate
and answering our questionarrie.

We are glad to know that you had a good time here.

We are looking forward to seeing you again.

We had a good time at La Jolla Kobe Nakayamate.

It might be better if there is another TV in a bedroom.

Japan
Name: H
Number of people: 4名
Length of stay: 5 days

Thank you for staying at La Jolla Kobe Nakayamate
and filling in our questionnaire.

We will consider guests' comment
to improve the condition of the apartment. Thank you for your comment.

We are looking forward to seeing you again.

Because of our children’s grouth, it is getting so close to stay in my house when we go home.
Therefore we decided to stay here.

The circumstances for living is very nice and we had a good time.

We would like to stay here again when we come home.

Thank you very much. 

Indonesia
Name: M
Number of people: 4
Length of stay: 14 days

Thank you very much for staying at La Jolla Kobe Nakayamate
and answering our questionnaire.

We are glad to read your comment.

We are looking forward to seeing you again.

We are satisfied with the apartment. Thank you very much.

As points to be improved, first, it might be better if there were much more clothes hangers.
Then, it would be helpful if there was a hook for towels in the bathroom.
Finally, if there was a service of a roll of kitchen paper, it would have been better.
Once I tell you points to be improved, there comes after and after, but,
we would like to stay here for the next time, too.

The United States of America
Name: N.A
Number of people: 3
Length of stay: 4 days

Thank you very much for staying at La Jolla Kobe Nakayamate
and filling in the questionnaire.

We are glad to hear that you would like to use again.
Also, the points you told us is so precious that staff cannot find it out.
We will improve the condition.

We are looking forward to seeing you again.

One or two more hooks for towels would be great.

Belgeum
Name: A
Number of people: 1
Length of stay: 1 month

Thank you very much for staying at La Jolla Kobe Nakayamate
and answering the questionnaire.

We are happy that you give us a good score about our service,
and we will improve the condition of the room.
Thank you for your precious comment.

We are looking forward to seeing you again.

It might be better if there are more livingwares.

Japan
Name: S
Number of people: 1
Length of stay: 7 days

Thank you very much for staying at La Jolla Kobe Nakayamate
and answering our questionnaire.

We will try to improve the service.

We are looking forward to your next visit.

Very nice everything.
Maybe it would be useful offer soap for the washing machine.
Great stay here! Thanks for everything.
I hope to come back!

Spain
Name: A
Number of people: 1
Length of stay: 8 days

Thank you very much for staying at La Jolla Kobe Nakayamate,
and answering our questionnaire.

We will improve our service for your next use here.
We are looking forward to seeing you again.

・It will be better if there is something to hung a towel or a space to put a towel after use.

・Heaters for the kitchen and the dressing room will be needed.

・Another pair of bedclothes is necessary when the original one is cleaned.

Japan
Name: O
Number of people: 1
Length of stay: 226 days

Thank you very much for staying at La Jolla Kobe Nakayamate for a long term,
and fliing in our questionnaire.

We will consider your comments and improve our service in order to
have other customers feel comfortable here.

We are looking forward to your stay for the next time.

The La Jolla apartment in chuo-ku Kobe is very nice. It is both spacious and modern and in a nice central area of the city. I arrived after reception had closed so was given clear directions for entry to the suite. The rooms were very clean and came as described on the website. I stayed here for one week on business and paid the same prices paid for a very small business hotel in Tokyo. This was a much better choice.

 

 

Canada
Name: RJ
Number of people: 1
Length of stay: 7days

Thank you very much for staying at our apartment and filling in the questionnarie.
We are happy to hear that you had good time.
We are looknig forward to your next visit.

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