Customer's Comments

I love La Jolla Mansion and its service.

USA
Name: TM
Number of people: 2人
Length of stay: 8days

Thank you for staying at La Jolla Kobe Nakayamate.
We hope you have good time your stay.
We are looking forward to seeing you again here at La Jolla Kobe Nakayamate!

Thank you, we have  very comfortable in the apartment and would be happy to stay here again.

One suggestion : it would be helpful to have instructions for how to use the washing machine in English.

England
Name: BA
Number of people: 3人
Length of stay: 17days

Thank you for staying at La Jolla Kobe Nakayamate.
We are now preparing English instraction for electrical appliance.
Thank you for your patience.

Staff have been helpful and friendly,  one of staff who has gone out of her way to help us.

Japan
Name: NY
Number of people: 2人
Length of stay: 7days

Thank you for staying at La Jolla Kobe Nakayamate.
We, all staffs hope you have enjoyed your stay in Kobe.

There was few nonsmoking weekly/monthly apartments nearby
and finally I found here, La Jolla Kobe Nakayamate.
I stayed so comfortably that I felt like being at home.
I like the location for being quiet and composing.

Japan, Tokyo
Name: O
Number of people: 2
Length of stay: 20 days

Thank you very much for staying at our apartment and filling in the questionnarie.

We are glad to hear that you were satisfied with our apartment of the surroundings and the rule of nonsmoking, so you could stay comfortably.

When you visit Kobe or around Kansai area , we are looking forward to your stay here and seeing you again.

For my nearly month stay here , I am satisfied with everything.

 The apartment is good location and its was relaxed  and comfortable.

The staff was also friendly.

I have enjoyed my time here and maybe someday I will return here again.

Name: S様
Number of people: 1
Length of stay: one month

Thank you very much for staying at our apartment.

We are happy to hear that you had a comfortable time here.

We will do our best to make our apartment nicer, so that you will like ours better for the next time.

We are looking forward to your visit.

It was a very comfortable room and a good and safe location. We stayed here comfortably.

Thank you very much.

If it had been cleaned more, for example at window frames, I would have felt better.

As I told you during my stay, the washing machine made noise. I think you should have it repaired.

Anyway I would like to stay here again.

Japan
Name: S様
Number of people: 4名様(内お子様2名様)
Length of stay: a month

Thank you very much for your stay.

We will try to make our apartments more comfortable according to your precious advice, taking a fresh look at our cleaning and mentenance.

We staff are looking forward to your visit sincerely.

Great accommodation – close to train station made our stay in Japan enjoyable. Would refer to other visitors coming to Japan. Thank you very much.

Australia
Name: R.K
Number of people: 2
Length of stay: 10 days

Thank you for staying at La Jolla Kobe Nakayamate.
We would like to welcome you when you come to Kobe again.

Stayed comfortably. The room was neat, beautiful and spacious.

Thank you for hosting us.

Australia
Name: N.Y
Number of people: 3
Length of stay: 1 week

Thank you for staying at La Jolla Kobe Nakayamte.
Hope you have enjoyed your stay in Kobe.

I think there were less equipment for long-term stay, for example, garbage bags, ditergent and soap. I wanted more information about rules of taking out the garbage when I checked in. The room was very beautiful and comfortable. Hope you can improve them. Next time I’m in Kobe, I woudl like to stay again.

Kanagawa, Japan
Name: K.N
Number of people: 1
Length of stay: 43 days

Thank you for staying at La Jolla Kobe Nakayamate.
We are sorry for having you in troubles. Usually we have not prepare consumable goods for covering all your staing. However, we prepare some of them at our front desk. If there is anything you need, please let us know at front desk. We should have informed you the rules and more information when you arrived. We will improve them and serve you better service. We have information book in your room. If you have any question, please refer it.

Thank you for that we stayed without any discomfort. We appreciated for the hot carpet. It was very helpful. Towel hanger in the bathroom and in the kitchen would be better. I would like to stay at your apartment next time too. We are looking forward to staying again.

Italy
Name: E.H
Number of people: 2
Length of stay: 6 days

Thank you for staying at La Jolla Kobe Nakayamate and your comments.
We are considering to place towel hanger in the bathroom. Already prepared the towel hanger in the kitchen. We continue improving our services. We are looking for your stay again.

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