- What is the minimum length of stay?
- Can I make a contract even foreigner?
- I am under 20 years old. Can I rent a room?
- Do I need a guarantor?
- What document do I need to apply?
- What do I need when making a contract?
- Can I move in on the day?
- Can I change the tenant if corporate contract?
Read the answer of “Contract/Apply” »»
- How much do I need when making a contract?
- How do I make my payments?
- What are other fees except rent?
- Do you charge deposit or commission fee?
- How much are the initial fees?
- Can we pay after moving in if it is a corporate contract?
- Are utilities a fixed amount?
- Will you charge if person other than tenant stay?
- Can I pay at once when moving out?
- Do you have long-stay discounts?
Read the answer of “Rent/Payment” »»
- What is the cancellation policy? Can I cancel before moving in? Can I cancel after applying?
- Can I terminate my lease before it expires?
- Can I extend my stay?
- If I leave before the end of contract, can I get balance?
Read the answer of “Cancel/Termination/Extend” »»
- What time can I check-in on a move-in day and until what time do I check-out on a move-out day?
- Can I stay with my pet?
- Can woman stay alone safely?
- Is there a non-smoking room?
- Can I stay at 1 DK with two people or my families?
- How do I receive my key?
- How many keys can I receive?
- What happens if I lost my key?
- Can I send my baggage when moving in?
- What should I do if I break a plate or electric appliances in my room?
- Can I transfer my resident card to your apartment?
- Can I get refill or replacement for expendable supplies?
- How can I recycle or separate my garbage? Is there any specified garbage bag?
- Who will clean up my room?
- What do I do when moving out?
- What should I do if the light bulb went out, battery run out or water leak?
- What shold I do if I left something in my room?
Read the answer of “Moving in/Moving out” »»
- Where should I contact if equipment in not working properly?
- Is there a telephone available or can I install a telephone line?
- What kind of furniture and electric appliances are provided in the apartment?
- Do you charge for laundry?
- Is there a parking lot available?
- Can I use the internet?
- How I can connect to the internet?
- Do you have a room with double bed or twin beds?
- Are bedding linens for rent?
Read the answer of “Equipment” »»
- Can I change the room after making a contract?
- Can I see inside the apartment before making a contract?
- What number can I reach you from overseas?
Read the answer of “Others” »»